ROBE CARE

Keep your robe feeling soft, smooth, and luxurious. Hand wash or machine wash on a gentle cycle in cold water with mild detergent. Avoid bleach and fabric softener. Air dry when possible, or tumble dry on low heat.

FIT & SIZING

Choose the fit that feels best for you. Our robes are designed with a relaxed, comfortable silhouette and an adjustable waist tie for a personalized fit. If you prefer a roomier feel, consider sizing up.

Shipping and Delivery

Orders are prepared with care and shipped via USPS Priority Mail. Please allow 1–2 business days for order processing before shipment. Once your order is on the way, tracking information will be sent to the email provided at checkout. Delivery times may vary based on location and carrier delays.

Returns and Exchanges

Because every Her Haven Luxe piece is prepared with care, all sales are final. If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery so we can make it right. Items must be unworn, unused, and in their original condition to be eligible for review.

Frequently Asked Questions

HOW DO I CHOOSE MY SIZE?

Choose your usual size for a relaxed fit. Size up for extra room.

WHEN WILL MY ORDER SHIP?

Orders process within 1–2 business days. Tracking is emailed once shipped.

WHAT IF MY ORDER ARRIVES DAMAGED OR INCORRECT?

Contact us within 3 days of delivery with your order number and photos.

WILL SOLD-OUT ROBES RESTOCK?

Select styles may return. Join our email list for restock and new-drop updates.

Need Help?

Still have a question? We’re here to help. Visit our Connect page and reach out to the Her Haven Luxe team.